Computer Training

Starting November 2019, PHC will move from its current paper-based charting system (Sunrise Clinical Manager, SCM) to a new electronic health record system, CST Cerner.

This transformation will take place in waves, beginning with SPH, MSJ and HFH and continuing to other PHC sites and clinics over time. 

 

WHAT THIS MEANS FOR STUDENTS

Students required to use CST Cerner during their clinical training will be eligible for CST training and access. Training will consist of a series of online modules (delivered through the LearningHub) and classroom session(s). Some disciplines will only require online modules.

Training will be organized by the CST Learning Team, who will contact School Placement Coordinators (or on-site coordinators) to schedule students into their training session. For more information, refer to the CST Information for Students webpage (http://cstproject.ca/training-support/information-students).

Students should download the “CST Training Checklist for Students (Non-Providers)” to review the requirements for classroom training. The Checklist can be found on the above CST Information for Students site.

If a student has already taken the training for their role in the past, in most instances they will not need to re-take the training. However, there may be individual modules specific to the destination unit. CST Cerner Training will inform you of any additional modules or sessions that are needed.

 

If You Are Already On-site During A Wave Go-live …

Depending on the go-live date and the unit you are placed at, you may need to learn two patient care systems. Please check with your School Placement Coordinator if you are unsure.

For SCM training, follow the steps below for your discipline (under Information for Students Going to a Non-Cerner Site).

For CST training, the CST Learning Team will use HSPnet data to identify on-site students who require CST training. If you have not been contacted about your CST training by 2 weeks before go-live, please contact the CST Learning Team at CSTCernerTraining@phsa.ca.

 

If You Will be Starting Your Clinical Education at a Site Already Using CST Cerner …

Training will be organized by the CST Learning Team.

  • HSPnet will be used to identify students who require training.
  • The CST Learning Team will contact the student’s Placement Coordinator or on-site Coordinator to schedule the student into a CST training session. This is expected to start about 3-4 weeks prior to their start date.
  • A “Student CST Checklist” will be provided to help the student prepare for their CST training session.
  • After attending the classroom session, CST access will be granted for the duration of the student’s placement.

Further information of this process can be found on CST Information for Students site (http://cstproject.ca/training-support/information-students).

 

CST and Residents

In addition to CST training, residents will need a dictation ID. Contact Transcription Services via 604-806-9696 or email transcriptionalerts2@vch.ca to request your dictation ID.

 

 

 

INFORMATION FOR STUDENTS GOING TO A NON-CERNER SITE

Sunrise Clinical Manager (SCM) will remain in use at these sites until their wave go-live. Refer to your discipline below for information on how to apply for SCM access and training.

Please be advised:

  • All students require an HSPnet user ID number in order to receive access to SCM. 
  • All training is now on-line. Students (in groups or preceptorships) and instructors are to sign up for the required module(s) through the LearningHub.
 
Nursing

Students and instructors are to register themselves for the indicated training course(s) through the LearningHub.  

Acute and Long Term Care:

PHC PCIS 150G (Physicians) — SCM Basics Online 
 

 

Nurse Practitioners

Nurse practitioner students will need to complete the PHC PCIS 150G (Physicians) - SCM Basics (online module) course, which is available through the LearningHub. If you have any questions regarding PHC PCIS Computer training, please email pcissupport@providencehealth.bc.ca.

If you have previously completed SCM training, you are not required to repeat the training. Once on site, if you do not remember your password or your account needs reactivating, please contact Service Desk at 604-806-9333.

PHC PCIS 150G (Physicians) - SCM Basics Online
 
 
 
Clerical Support

MEDICAL OFFICE ASSISTANTS (MOA) &
HEALTH SUPPORT SPECIALISTS (HSS)

Step 1

Students, you will need to confirm what training is applicable to you based on the area you will be placed. You can do this by contacting the Client Registration Information Systems (CRIS) Team at 604-682-2344 ext. 68106 or email at phccrisuserreadiness@providencehealth.bc.ca. Once course requirements have been confirmed, complete any forms necessary and register for training as per directions below.

If you require SCM training, complete the PHC PCIS 150G (Physicians) - SCM Basics (online module) course:

 
PHC PCIS 150G (Physicians) - SCM Basics Online

 

 

 
Allied Health

The following occupations may require training and access to SCM: 

  • Physiotherapy (PT)
  • Occupational Therapy (OT) 
  • Speech Language Pathology (SLP)
  • Respiratory Therapy (RT)
  • Social Work (SW) 
  • Dietetics

Step 1 

Please review the Discipline Specific page to determine if you require training. If it is not noted, you will be notified if you need this training during your on site orientation. The department manager / supervisor are required to sign off on this training. 

If you require SCM training, complete the PHC PCIS 150G (Physicians) - SCM Basics (online module) course:

PHC PCIS 150G (Physicians) - SCM Basics Online

 

Residents & Medical Students

Residents and medical students will need to complete the PHC PCIS 150G (Physicians) - SCM Basics Online course available from the LearningHub. If you have any questions regarding PHC PCIS Computer training, please email pcissupport@providencehealth.bc.ca.

PHC PCIS 150G (Physicians) - SCM Basics Online
If you have previously completed SCM training, you are not required to repeat the training. Once on site, if you do not remember your password or your account needs reactivating, please contact Service Desk at 604-806-9333. 

 

Dictation ID

Once you have completed SCM training, contact Transcription Services via 604-806-9696 or email transcriptionalerts2@vch.ca to request your dictation ID. Please allow 1-2 business days after your SCM account has been created, for your dictation ID to be activated. 

CareConnect

Your CareConnect information will be emailed to your UBC email address. Should you have any questions, please contact Service Desk at 604-875-4334.

 

 

Update: COVID-19

COVID-19 ... What you need to know

 

Refer to our Guidelines and Helpful Tools for Students during COVID-19 page. 

Guidelines

For more information about PHC and Provincial expectations, review the practice education guidelines.

Read more