Computer Training

In November 2019, PHC will begin to move from its current patient information system (Sunrise Clinical Manager, SCM) to a new electronic health record system, CST Cerner.

This transformation will take place in waves, starting with SPH, MSJ and HFH and continuing to other PHC sites and clinics over the following 6-9 months. The planned go-live dates are:

  • Wave 1 – November 16, 2019 (SPH Acute, MSJ Acute, some SPH outpatient clinics, HFH)
  • Waves 2 and 3 – TBD

 

WHAT THIS MEANS FOR STUDENTS

Students required to use CST Cerner as part of their clinical training will be eligible for CST training and access. Training will consist of a series of online modules (delivered through the LearningHub) and classroom session(s). Some disciplines will only require online modules.

Training will be organized by the CST Learning Team, who will contact School Placement Coordinators (or on-site coordinators) to schedule students into their training session. For more information, refer to the CST Information for Students site (http://cstproject.ca/training-support/information-students).

Students should download the “CST Training Checklist for Students (Non-Providers)” to review the requirements for classroom training. The Checklist can be found on the above CST Information for Students site.

If a student has already taken the training for their role in the past, in most instances they will not need to re-take the training. However, there may be individual modules specific to the destination unit. CST Learning will inform you of any additional modules or sessions that are needed.

 

If You Are Already On-site During A Wave Go-live …

Depending on the go-live date, you may need to learn two patient care systems. Please check with your School Placement Coordinator if you are unsure.

For SCM training, follow the steps below for your discipline (under Information for Students Going to a Non-Cerner Site).

For CST training, the CST Learning Team will use HSPnet data to identify on-site students who require CST training. If you have not been contacted about your CST training by 2 weeks before go-live, please contact the CST Learning Team at learn@cstproject.ca.

 

If You Will be Starting Your Clinical Education at a Site Already Using CST Cerner …

Training will be organized by the CST Learning Team.

  • HSPnet will be used to identify students who require training.
  • The CST Learning Team will contact the student’s Placement Coordinator or on-site Coordinator to schedule the student into a CST training session. This is expected to start about 3-4 weeks prior to their start date.
  • A “Student CST Checklist” will be provided to help the student prepare for their CST training session.
  • After attending the classroom session, CST access will be granted for the duration of the student’s placement.

Further information of this process can be found on CST Information for Students site (http://cstproject.ca/training-support/information-students).

 

CST and Residents

In addition to CST training, residents will need a dictation ID. Contact Transcription Services via 604-806-9696 or email transcriptionalerts2@vch.ca to request your dictation ID.

 

 

 

INFORMATION FOR STUDENTS GOING TO A NON-CERNER SITE

Sunrise Clinical Manager (SCM) will remain in use at these sites until their wave go-live. Refer to your discipline below for information on how to apply for SCM access and training.

Please be advised:

  • All students require an HSPnet user ID in order to receive access to SCM. 
 
Nursing

Instructor Led Clinical Group Placements

Instructors or school coordinators are to submit training date requests along with the completed Nursing SCM Request Form (middle initial required) to:
Email: pcissupport@providencehealth.bc.ca
Fax: 604-875-4584

Instructors or school coordinators may submit a request to hold seats for training dates in advance, then send in the completed form once confirmation of student assignments have been made.

Nursing SCM Registration Form 

 

Preceptorship Placements

Step 1

Instructors, school coordinators or students are to complete and submit the Nursing SCM Request Form (middle initial required) to:
Email: pcissupport@providencehealth.bc.ca
Fax: 604-875-4584. 

Nursing SCM Registration Form

Step 2

Students are to then register themselves for the below training through the LearningHub.  

Acute and Residential Care:

PHC PCIS 100N SCM Nursing Basics
PHC PCIS 200N SCM Nursing Order Entry


Emergency Department:

PHC PCIS 012 ED Nursing Basics

 

Nurse Practitioners

Nurse practitioner students will need to complete the PHC PCIS 150G (Physicians) - SCM Basics (online) and PHC PCIS 200G - SCM Physician Order Entry (classroom) courses, which are available through the LearningHub. Please review the PHC PCIS E-Learning Training and Access document (link below) for instructions to complete training. If you have any questions regarding PHC PCIS Computer training, please email pcissupport@providencehealth.bc.ca.

If you have previously completed SCM training, you are not required to repeat the training. Once on site, if you do not remember your password or your account needs reactivating, please contact Service Desk at 604-806-9333.

PHC PCIS E-Learning Training and Access.pdf
PHC PCIS 150G (Physicians) - SCM Basics Online
PHC PCIS 200G SCM Physician Order Entry

 

NP students doing rotations in the Emergency Department (ED) will need to take the PHC PCIS 010G ED Manager Online course.

PHC PCIS 010G ED Manager Online
 
 
 
 
Clerical Support

UNIT COORDINATORS (UC)

Step 1

UC School Coordinators are required to complete the UC SCM Registration Form and submit it to Deb Shaw, the UC Placement Coordinator. Arrangments will be made for the students three day orientation:
Email: dshaw2@providencehealth.bc.ca
Fax: 604-806-9854

UC SCM Registration Form

Step 2

Students – once you have been notified of the SCM training dates you have been assigned, please register:

Acute UC PHC-RS #023


MEDICAL OFFICE ASSISTANTS (MOA) &
HEALTH SUPPORT SPECIALISTS (HSS)

Step 1

Students, you will need to confirm what training is applicable to you based on the area you will be placed. You can do this by contacting the Client Registration Information Systems (CRIS) Team at 604-682-2344 ext. 68106 or email at phccrisuserreadiness@providencehealth.bc.ca. Once course requirements have been confirmed, complete any forms necessary and register for training as per directions below.

If you require SCM training, you will need to complete the HSS and MOA SCM Registration Form (middle initial required) and submit it to:
Email: pcissupportt@providencehealth.bc.ca
Fax: 604-875-4584. 

HSS MOA SCM Registration Form

Step 2

Register for training applicable to you, based on feedback from the CRIS Team. 

Sunrise Clinical Manager (SCM)

PHC PCIS 100G SCM Basics 

Access Manager (AM)

AM Registration for Clerks / Unit Coordinators PHC-RS #008


Enterprise Scheduler (ES) Training

Enterprise Scheduling Procedure Completions PHC-RS #005
Allied Health

The following occupations may require training and access to SCM: 

  • Physiotherapy (PT)
  • Occupational Therapy (OT) 
  • Speech Language Pathology (SLP)
  • Respiratory Therapy (RT)
  • Social Work (SW) 
  • Dietetics

Step 1 

Please review the Discipline Specific page to determine if you require training. If it is not noted, you will be notified if you need this training during your on site orientation. The department manager / supervisor are required to sign off on this training. 

The signed internal Allied SCM Form can be emailed to pcissupport@providencehealth.bc.ca or via faxed to 604-875-4584. 

Allied SCM Registration Form

Step 2

When requested to, register for the following courses: 

PHC PCIS 100G SCM Basics
PHC PCIS 300 SCM Referral Order Entry

 

Residents & Medical Students

Residents and medical students will need to complete the PHC PCIS 150G (Physicians) - SCM Basics Online course available from the LearningHub. Please review the PHC PCIS E-Learning Training and Access document (link below) for instructions to complete training. If you have any questions regarding PHC PCIS Computer training, please email pcissupport@providencehealth.bc.ca.

PHC PCIS 150G (Physicians) - SCM Basics Online
PHC PCIS E-Learning Training and Access.pdf

If you have previously completed SCM training, you are not required to repeat the training. Once on site, if you do not remember your password or your account needs reactivating, please contact Service Desk at 604-806-9333. 

Emergency & ICU 

Residents and medical student interns doing rotations in the Emergency Department (ED) or Intensive Care Unit (ICU) require additional training. Please refer to the PHC PCIS E-Learning Training and Access document and register for the applicable courses.

Dictation ID

Once you have completed SCM training, contact Transcription Services via 604-806-9696 or email transcriptionalerts2@vch.ca to request your dictation ID. Please allow 1-2 business days after your SCM account has been created, for your dictation ID to be activated. 

CareConnect

Your CareConnect information will be emailed to your UBC email address. Should you have any questions, please contact Service Desk at 604-875-4334.